INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the customization options and sizes for the products?

Chairs are not subject to changes in design or dimensions. However, for larger orders, a special chair design can be developed – for this purpose, please contact us.

For tables, customization is available – again, for more details and individual solutions, please contact us.

Additionally, we are capable of developing other products outside our catalog, with all specific requirements to be discussed upon contact.

What is the minimum order for special developments?

The minimum order for special developments depends on the specific product and the volume of the order.

To discuss your individual requirements and to provide you with the best offer, please contact our sales team.

How should the furniture be maintained and cleaned?
  • For powder-coated surfaces, we recommend cleaning with a soft cloth and non- aggressive cleaning agents. Upholstered seats also require delicate care – it is best to follow the manufacturer's instructions provided with the product.
  • For the damask surfaces:
  • Castel – features Easy Clean.
  • Letto – features Easy Clean and is Pet Friendly.
  • The other two models, Nove and Sand, do not have these special features.
How is the ordering and delivery process carried out?

Orders can be easily placed online through our website. We offer various payment methods and ensure fast and secure delivery to your address. Detailed information about delivery terms can be found in the "Delivery" section of the website.

What should I do if I have questions or problems with my order?

Our customer service team is always ready to help. You can contact us by telephone at +359888921349 or by email at office@voxoli.eu, and we guarantee a prompt response and assistance with any inquiries or issues.

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